Portable Sawmills - Industrial Sawmills - Blades & Blade Maintenance

Best Customer Support in the Industry

Customer Support

The Wood-Mizer Customer Service Team is available for all your Mechanical, Electrical, Part, and Technical Service needs.

Wood-Mizer is known and respected for its legendary customer support. This is what sets us apart and why we say "Welcome to the Family," when you buy a Wood-Mizer product. If you have any questions or need technical support, we are just a phone call away. Our customer service technicians are standing by to answer your questions and walk you through any issues.

  • Free Sawmill Training
    Our North American customer service team consists of more than 50 knowledgeable representatives. They'll train you when you come to pick up your mill, and you'll saw your first log with the help of our trained professionals.

  • Free Phone Support
    Whether you need technical advice, parts ordering, or troubleshooting, Wood-Mizer customer service can help. Call us Monday-Saturday and talk to experts in electrical, hydraulics, and power plants.

  • Field Service
    Wood-Mizer offers field service in various locations throughout the year. These stops are a great opportunity to schedule maintenance, add accessories and options, or upgrade your mill. Learn More
    Field service charge, labor rates, parts, and taxes apply. 

Warranty Information

30-Day Money-back Sawmill Guarantee*
It's as simple as it sounds. Use your new sawmill and, if you are not completely satisfied, you may return it within 30 days after delivery for a full refund of your purchase price. For LT70, LT50, LT40, LT35, LT28 and LX450 customers, we ask that you participate in the free sawmill training that we provide. For LT10 and LT15 customers, we ask that you watch the provided training video.

Two-Year Limited Warranty 
All Wood-Mizer sawmills, resaws and edgers are warranted against defective workmanship and materials for two (2) years. You can count on Wood-Mizer to stand behind our products and make good on every promise.

Five-Year Limited Chassis Warranty 
The chassis on the Wood-Mizer portable sawmill is warranted against defective workmanship and materials for five (5) years. This warranty covers the chassis on the LT70, LT50, LT40, LT28, and LX450 sawmill models only.

*Refund does not include used blades and damaged parts. The buyer is responsible for returning the sawmill to Wood-Mizer and there is a limit of one return per customer.
  • Every Wood-Mizer industrial machine comes with a  one-year/2000 hour warranty.

  • All Wood-Mizer machines come with  full, comprehensive manuals, including sections on set up, safety, and operation that include drawings, photos, and electrical schematics with part numbers.  The parts section features detailed exploded views with part numbers so you can easily identify and order the exact part you need.  General manuals on sawing lumber and a handbook on thin-kerf narrow-band blades are also included.

  • Full installation and training services for industrial equipment is available.

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